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Terms & Conditions

1. Terms

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

2. Disclaimer

Tommy J Designer Jewelry ("Tommy J Designer Jewelry" or "The Company") maintains this website to provide information to the internet community. Such information may be subject to amendment and updating without notice.

The information contained in this website is for general information purposes only. The information is provided by Tommy J Designer Jewelry and whilst we endeavor to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this website.

Through this website you are able to link to other websites which are not under the control of Tommy J Designer Jewelry. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Tommy J Designer Jewelry takes no responsibility for and will not be liable for the website being temporarily unavailable due to technical issues beyond our control.

Whilst the information contained within this website is believed to be accurate, no representation or warranty, express or implied, is or will be given by Tommy J Designer Jewelry as to the accuracy or completeness of this information or opinions contained herein.

3. Limitations

In no event shall Tommy J Designer Jewelry or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Tommy J Designer Jewelry's Internet site, even if Tommy J Designer Jewelry or a Tommy J Designer Jewelry authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

4. Revisions and Errata

The materials appearing on Tommy J Designer Jewelry's web site could include technical, typographical, or photographic errors. Tommy J Designer Jewelry does not warrant that any of the materials on its web site are accurate, complete, or current. Tommy J Designer Jewelry may make changes to the materials contained on its web site at any time without notice. Tommy J Designer Jewelry does not, however, make any commitment to update the materials.

5. Links

Tommy J Designer Jewelry has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Tommy J Designer Jewelry of the site. Use of any such linked web site is at the user's own risk.

6. Site Terms of Use Modifications

Tommy J Designer Jewelry may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

Privacy Policy

What information do we collect?

We collect information from you when you register on our site, place an order or subscribe to our newsletter.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience. (your information helps us to better respond to your individual needs)
  • To improve our website. (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service. (your information helps us to more effectively respond to your customer service requests and support needs)
  • To process transactions

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

To administer a contest, promotion, survey or other site feature.

To send periodic emails

The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to help us remember and process the items in your shopping cart and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their control panel and going to the 'Edit Profile' page.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Your Consent

By using our site, you consent to our websites privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

This policy was last modified on 03/25/2013

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

121 South Topsail Drive
Surf City, NC 28445

This policy is powered by Trust Guard, your PCI compliance authority.

Shipping Costs and Time Frames

All transit times are determined by the availability of the item(s) on your order. All tentative delivery times will take affect when your package leaves our facility.

  • Ground Shipping: $10 Please allow 3-5 business days from the time your package leaves our facility for delivery
  • Two Business Days Shipping: $15
  • Overnight Shipping: $25

Insurance and Security

  • All orders are fully insured while in transit
  • For security and insurance purposes, ALL shipments require a signature upon delivery regardless of any signed waivers you may have with any of our carriers
  • Tommy J Designer Jewelry encourages all customers to inspect their package(s) for damage or tampering prior to receiving and signing their acceptance
  • Because of the nature of the items being shipped, we will only ship to the billing address of the credit card used to place the order.

PO Box Delivery

  • PO Box orders will not be delivered without a recipient's signature
  • FedEx orders CANNOT be delivered to a PO Box

Canada Orders

  • Tommy J Designer Jewelry can only accept orders to Canada via Paypal
  • International Shipping is $35 and must be selected at the time of your purchase
  • Customer is responsible for all international taxes and/or duty fees that incur upon receipt of package

15-Day Internet Return Policy

Tommy J Designer Jewelry is committed to complete customer satisfaction. We take pride in the quality and workmanship of all our merchandise.  Therefore, we are confident that you will be completely satisfied.

If you decide to return your purchase made online or over the phone, for any reason at all, Tommy J Designer Jewelry will refund the item(s) within 15 days or exchange any item(s) within 30 days from the original purchase date. All exchanges are final. The greater of either 25% of the total invoiced amount or the total cost of labor and materials for setting, sizing and otherwise customizing may be deducted from the refund or exchange amount.

Freight and labor charges will not be refunded or credited towards your exchange. Labor charges include but are not limited to: setting of a diamond or gemstone, ring sizing or the conversion of earring posts from standard friction backs to screw backs. Please ensure that the contents of the package are in their original condition and secure within the Tommy J Designer Jewelry box.

For security reasons, do not indicate the contents on the exterior of the package.

Do not forget to include the diamond certificate, if applicable; a $100 fee applies to any missing diamond certificate. We recommend the package be returned to us by registered mail insured for the amount of the item(s). Please mail the package to the address below and confirm that your name, address and phone number are clearly printed on the outside of the package.

Return Address: 121 South Topsail Dr., Surf City, NC 28445

Tommy J Designer Jewelry will process your return upon receipt of the package. Returns accepted within 15 days of the original purchase date for items bought on this website must be accompanied by the original sales receipt.